In this e-book, you will see the data behind how social media influences purchasing decisions. You will also discover the value of using social media listening for your brand and learn the best social publishing practices and tools.
We will share how to win at the online reputation management game through by leveraging technology as well as making human connections.
Inside, you’ll learn:
Social listening can help you understand your customers’ problems and gauge your business’ status
Best practices for understanding your audience and the social media platforms they are using
Steps to follow when responding to a negative review or potential PR crisis
7 guidelines for ensuring consistency and quality when posting on social media or responding to consumers
How to measure the effectiveness of your social listening and publishing efforts
Fill out the form to discover how you can leverage all these insights to improve your business strategy starting today.