In this webinar, we’ll look at new initiatives from Cleveland Clinic and Binary Fountain that will give providers a new perspective of patient experience and explore how to better treat patients as a stakeholder within their organizations, instead of simply a consumer.
We’ll answer important questions, such as:
How do renowned organizations like Cleveland Clinic keep the patient experience at top of mind, from administrator to physician levels?
What is the reality of patient experience in the minds of patients?
What are the tools, channels, and feedback analysis healthcare organizations need to be doing to provide an optimal experience?