With many people paying for mental health services out of pocket, patients and their families want to ensure that they are going to receive the best care possible. This leads to extensive research before making a decision on which mental health clinic they will choose, and the overwhelming majority of the time, they will base their decision on reviews and reputations of clinics they read online.
This e-book provides mental health clinics with everything they need to know about managing their online reputation including what platforms you need to know about, how to use surveys to get ideas for improving patient care, and pitfalls to avoid as you become an expert in managing your online reputation.
Other topics covered include:
Unique challenges to reputation management that mental health clinics face
Increasing your online presence
Participating in the online reviews process
Improving the patient experience
Creating and implementing an action plan
If you’re ready to download and read this e-book, all you need to do is fill out the form on this page!