Hospitals and practices are quickly adopting email and text messaging testimonial campaigns to increase online reviews and patient volume. But there are lines you can cross in requesting reviews that could hurt your online reputation.
In this webinar, you will learn the ins and outs of review generation, best practices you need to follow, and why text messaging is trending for review acquisition.
You will gain insights into:
Advantages of email and texting channels – and how you can use them together
Rating and review platforms’ rules of the road on requesting reviews
Processes and tips for increasing response rates
How to get physicians and staff to willingly participate
You will also get a brief introduction to our text messaging and email testimonials capabilities that can save you time managing campaigns and increase online reviews.