Healthcare organizations recognize that they not only have to improve patient outcomes, but also improve the overall patient experience to outperform other local healthcare facilities with sustainable results.
The patients as consumers model has driven online care surveys and assessments to the forefront as organizations strive to better understand the patients, they serve beyond individual health profiles and treatment charts.
In this webinar, Temple University Health System will share how the patient experience department and marketing department worked together to analyze survey and digital patient feedback to improve the patient experience and increase patient acquisition.
You will learn how to:
A classic!
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