Tuesday, September 17 10 AM PDT; 1 PM EDT Duration: 30 minutes
Does your healthcare organization keep running into the same obstacles over and over again? Perhaps your solutions to this point have only been scratching the surface of a much larger issue internally.
In this webinar, Binary Fountain’s Director of Product Management Pallavi Kapnadak will show Root Cause Analysis tools allows healthcare organizations to drill down into patient experience and identify the source of the issues impacting a location or provider’s performance based on analysis of unstructured feedback and reviews.
You'll learn how to:
Leverage natural language processing (NLP) capabilities to provide insights from unstructured comments and highlights issues most important to patients.
Analyze insights and breakdown patient sentiment across dozens of healthcare themes at any level within your organizational hierarchy.
Quickly identify areas of improvement and areas of strength through customized reports.
Pallavi Kapnadak, Director of Product Management, Binary Fountain